Manager, Clinical Product Training

Remote
Full Time
Manager/Supervisor

About Sequel
Sequel Med Tech is an early-stage company developing the next generation of precision drug delivery devices.

Job Overview
As the Manager, Clinical Product Training, you will partner with the Associate Director of Clinical Product Training to lead functional expertise of Sequel’s twiist automatic insulin delivery (AID) system and beyond. Your role will be crucial in understanding human factors testing and hands-on product knowledge by partnering with the DEKA engineers, and you will bring this information back to Sequel’s training, clinical and commercial teams through consistent communication and development of timely and relevant content. You will lead training initiatives from a clinical perspective and collaborate closely with various teams within the organization.

Job Responsibilities and Essential Duties

  • Product Expertise: Develop and maintain in-depth knowledge of Sequel Med Tech's insulin pump technology, including both hardware and software components.
  • Human Factors Testing: Lead or assist in leading human factors testing to provide valuable insights into the user experience, ensuring seamless integration into training and development programs.
  • Collaboration with DEKA Engineers: Work closely with DEKA engineers to understand the intricacies of the technology, ensuring accurate and up-to-date information for training purposes.
  • Lead Product Training Initiatives: Partner with AD, Clinical Product Training to design, develop, and deliver training programs for internal teams, ensuring a comprehensive understanding of the product.
  • Continuous Learning: Stay abreast of updates and changes to the insulin pump technology, proactively updating training materials and communicating changes to relevant teams.
  • Cross-functional Collaboration: Collaborate with various departments, including Sales, Market Access, Marketing, Quality and Customer Care, to ensure a cohesive approach to product knowledge and training.
  • Feedback Loop: Establish and maintain a feedback loop between product development and training teams, facilitating the incorporation of user insights into product improvements.
  • Train-the-Trainer Programs: Develop and implement "Train-the-Trainer" programs to empower internal trainers across different functions.
  • Training Resource Development and Delivery: Create and deliver clinical product training in the field to commercial and clinical team members, both new hire and continuing education
Minimum Requirements
  • Bachelor's degree in a relevant field (e.g., healthcare, life sciences). Advanced degree preferred.
  • 5+ years of proven experience in a clinical product specialist role, preferably in the medical device industry, for insulin pump technology.
  • Certified Diabetes Care & Education Specialist
  • Ability to travel 50% to the Manchester, NH office for business-critical in-person meetings and trainings. Candidates who live in New England preferred.
Required Knowledge, Skills and Abilities
  • Knowledge of and experience working within the diabetes therapeutic area
  • Familiarity with FDA regulations and experience in interpreting and implementing accrediting agency standards.
  • Excellent communication and interpersonal skills with the ability to represent the company professionally.
  • Strong strategic thinking and problem-solving skills, with the ability to contribute to product roadmaps.

Sequel Med Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.

Environmental/Safety/Physical Work Conditions
  • Ensures environmental consciousness and safe practices are exhibited in decisions
  • Use of computer and telephone equipment and other related office accessories/devices to complete assignments
  • May work extended hours during peak business cycles
  • Physical requirements such as lifting specific weights
  • Some travelling is expected
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