IT Security & Support Specialist

Remote
Full Time
6-Technology & Operations
Experienced

About Sequel 

Sequel Med Tech is an early-stage company developing the next generation of precision drug delivery devices. 

Job Overview 

Reporting to the Director of IT, the IT Security and Support Specialist will provide frontline IT support with a strong focus on cybersecurity operations. This role will assist with employee lifecycle IT operations (onboarding/offboarding), administer device and identity management, and support the rollout and ongoing operations of our SIEM platform. The ideal candidate will be self-motivated, security-minded, and thrive in a fast-paced, remote-first startup environment. 

Job Responsibilities and Essential Duties 

Security Operations and Vulnerability Management 

  • Support patch and vulnerability management processes. 

  • Assist in operationalizing controls within the Vanta GRC platform. 

  • Monitor security portals (e.g., Microsoft Security Center) and escalate threats as needed. 

  • Help define and report on SIEM platform metrics (e.g., event volume, incident response rates). 

  • Assist in triaging and escalating SIEM alerts; work with security leadership to refine detection rules and response playbooks. 

IT Helpdesk and Ticket Resolution 

  • Respond to and resolve IT support tickets promptly, with a focus on endpoint, identity, and application issues. 

  • Provide exceptional customer service to internal employees and contractors. 

Onboarding and Offboarding 

  • Lead IT onboarding and offboarding processes for employees and contractors. 

  • Ensure all accounts, equipment, and security configurations are provisioned and deprovisioned accurately and timely. 

Device and Identity Management 

  • Support mobile device management (MDM) platforms (e.g., Intune, Jamf). 

  • Assist in managing identity access via Microsoft Entra and SSO configurations. 

Documentation and Metrics 

  • Develop and maintain operational documentation and standard operating procedures. 

  • Define and track security and support metrics using BloomGrowth and other platforms. 

Collaboration and Support 

  • Partner with IT, security, and compliance teams to align operations with regulatory and business requirements. 

  • Provide input into policy improvements, processes, and compliance initiatives. 

Minimum Requirements 

  • 4+ years in IT support or security operations. (Including at least 1-2 years in a security operations or endpoint protection-focused role.) 

  • Hands-on experience with Microsoft Entra, M365 Admin Portals, Microsoft Security and Compliance Portals and MDM platforms. 

  • Familiarity with SSO integrations, security monitoring tools, and patch management processes. 

  • Strong written and verbal communication skills. 

  • Located in or able to work core hours aligned with Pacific Time Zone. 

Required Knowledge, Skills and Abilities 

  • Excellent knowledge of technology trends, software licensing models, current and emerging compliance requirements impacting IT hardware, software, and services acquisitions and contract terms. 

  • Leading SIEM tool administration such as Microsoft Sentinel or Splunk. 

  • Broad technical infrastructure experience at scale covering compute, storage, networking, end user support and security disciplines and applications. 

  • Proven experience bringing IT projects from scope to launch. 

  • Design and implementation skills with the following products is a plus: 

  • Microsoft Entra, formally known as Azure Active Directory 

  • Microsoft 365 & Entra Admin Portals 

  • Microsoft Security and Compliance Portals (Microsoft Purview) 

  • Microsoft Office suite of applications 

  • MS Intune/Autopilot deployments 

  • Jamf MDM 

  • Entra SSO for third party applications 

  • Knowledge of hardware & software installation and configuration, LAN, network access, internet, email, and printer support. 

  • Excellent interpersonal and communication skills. 

  • Excellent problem solving and customer service skills. 

  • Ability to work well under pressure and independently. 

  • Ability to balance multiple priorities simultaneously. 

  • Ability to lead and contribute to IT projects. 

Experience administering the following software applications a plus: 

  • SharePoint 

  • KnowBe4 

  • BitWarden 

Certifications (optional): 

  • Certifications such as CompTIA Security+, Microsoft Certified: Security Operations Analyst Associate, or similar are a plus. 

Environmental/Safety/Physical Work Conditions 

  • Use of computer and telephone equipment and other related office accessories/devices to complete assignments. 

  • May work extended hours during peak business cycles. 

  • Physical requirements such as lifting specific weights. 

  • Some travel may be expected. 

At Sequel, we believe that when you thrive, we thrive. That’s why we’ve designed a benefits package that’s as thoughtful as it is generous. From day one, you’re automatically enrolled in our 401k plan—no waiting, no worries—with a 6% company match and 100% immediate vesting. We prioritize your well-being, especially for our employees and their families living with diabetes, with capped out-of-pocket insulin costs and GLP-1 coverage across all plans. With multiple medical plans through Aetna, including a 100% company-paid high deductible plan paired with employer HSA contributions, you can select what suits your needs. Additional benefits include vision and dental plans, employer-paid short-term disability, and voluntary options like accident and pet insurance. 

Need time to relax and recharge? You’ll enjoy flexible PTO and generous paid holidays, all while being part of a culture that values hard work, fun, and support. We don’t just offer jobs—we offer careers that build futures. Join us, and let’s grow together! 

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*